my sense of Istanbul Airport
June 2, 2011
It’s a visually pleasing airport, clean and harmonious. But user services are somewhat feeble. There are no good places to sit unless you want to buy something and eat it, and the wifi options are disappointing. Even worse, none of the people at the Information desks seem even to know what the wifi options are. Ask 3 or 4 times and you’ll get 3 or 4 different answers. I finally figured it out, but it took awhile. (The same thing happened in 2009, and I simply forgot the answers learned by experience back then.)
Another plus is the direct airport-city center connection via Metro, which didn’t exist the first time I came here.